Safaricom Careers 2013
Safaricom Limited is the leading mobile telecommunications company in Kenya.
We are at the forefront of the industry and always seek to attract and retain talented, creative and innovative team players who are excited by the opportunity of pushing the frontiers of this evolving technology, growing our services, exciting our customers and contributing to our community.
At Safaricom, we take pride in our talent and develop them to realize their maximum potential!
Senior Manager – Indirect Channel
Ref: EBU-SMIC-NOV -2013
Ref: EBU-SMIC-NOV -2013
We are pleased to announce the following vacancy in the SME Department within the Enterprise Business Unit Division.
In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Reporting to the HOD SME, the position holder will drive achievement of billed revenue targets through execution of the go to market strategy via third party (Partner) channel; Allocate resources to ensure execution of partners and channels road map; Align the sales team on the go to market plan and channel development and management plans.; to manage, develop, motivate and coach the team to ensure high productivity.
The job holder’s key responsibilities will be to:
Formulate the go to market and acquisition plans through the dealers, partners & agencies ;
Execute the SME 3rd party Partner model ;
Manage the selection, growth, development, performance, motivation and recommend the reward of the team and support staff;
Manage the selection, growth, development, performance, motivation and recommend the reward of staff in the section ;
Review performance of the channels on a daily, weekly, and monthly basis and ensure adherence to the use of agreed tools, processes and standards;
Manage alignment of all territory sales team to the partners and channels approved road map;
Manage execution of DOSA and ensure retention of high performing dealers and partners and termination of non-performers ;
Preparation of Dealer Management Sales budget;
Formulate and manage the implementation of effective plans for the section;
Effectively manage the dealer network;
Develop and implement an effective management system for a growing dealer network;
Conduct regular business reviews and progress evaluation with dealers;
Proactively attend to all channel/SME customers related issues, ensure consistent quality of service provided, and get an excellent customer rating;
Reports that facilitate accurate business decision making process and planning;
Living and exhibiting the Safaricom way of Speed, Simplicity and Trust.
Formulate the go to market and acquisition plans through the dealers, partners & agencies ;
Execute the SME 3rd party Partner model ;
Manage the selection, growth, development, performance, motivation and recommend the reward of the team and support staff;
Manage the selection, growth, development, performance, motivation and recommend the reward of staff in the section ;
Review performance of the channels on a daily, weekly, and monthly basis and ensure adherence to the use of agreed tools, processes and standards;
Manage alignment of all territory sales team to the partners and channels approved road map;
Manage execution of DOSA and ensure retention of high performing dealers and partners and termination of non-performers ;
Preparation of Dealer Management Sales budget;
Formulate and manage the implementation of effective plans for the section;
Effectively manage the dealer network;
Develop and implement an effective management system for a growing dealer network;
Conduct regular business reviews and progress evaluation with dealers;
Proactively attend to all channel/SME customers related issues, ensure consistent quality of service provided, and get an excellent customer rating;
Reports that facilitate accurate business decision making process and planning;
Living and exhibiting the Safaricom way of Speed, Simplicity and Trust.
The ideal candidate should possess the following skills & Competencies:
Bcom degree or equivalent from recognized university;
5 years’ experience in sales management managing either indirect channels or a mix of direct and indirect, 3 of which must be in a management position with people management roles;
Experience in managing indirect channels in a telecoms environment is an added advantage;
Strong thinker with a strong business and commercial sense;
Team player with pleasant outgoing personality & resilience ;
Good communication and interpersonal skills ;
Proactive, confident, energetic & with ability to work under pressure;
Problem solving and decision making skills;
Excellent communication skills and Business acumen;
Self-driven and Good interpersonal skills.
Bcom degree or equivalent from recognized university;
5 years’ experience in sales management managing either indirect channels or a mix of direct and indirect, 3 of which must be in a management position with people management roles;
Experience in managing indirect channels in a telecoms environment is an added advantage;
Strong thinker with a strong business and commercial sense;
Team player with pleasant outgoing personality & resilience ;
Good communication and interpersonal skills ;
Proactive, confident, energetic & with ability to work under pressure;
Problem solving and decision making skills;
Excellent communication skills and Business acumen;
Self-driven and Good interpersonal skills.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below.
The deadline for application is Wednesday 20th November, 2013
Head of Talent & Resourcing
Safaricom Ltd
Nairobi
Safaricom Ltd
Nairobi
Via E-mail to: hr@safaricom.co.ke
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