There is no such thing as a standard example of a good CV. A CV
is only “good” if it works…if it fulfils its purpose of marketing your
skills and expertise. If you are receiving calls and emails because
recruiters/employers have seen your CV, then you have a good CV that
works for you.
A CV should provide a summary of your expertise and evidence of your achievements. The reader wants to understand what you have to offer a future employer and this should leap off the page. Too often recruiters are presented with exhaustive bullet-pointed lists of everything a candidate has ever done in their career. Or a list of responsibilities cut and pasted from a job description. In order to be filtered through to interview stage, applicants are expected to focus on their relevant achievements and expertise. CVs don’t even include the words “curriculum vitae” (which means “courses of life”) on the first line of the document anymore; now the candidate’s name is the title for the document.
We asked leading career coach and CV expert Zena Everett, of Second Careers, for her advice on what should be in the CV that works…
So, before you start drafting your CV, find some suitable jobs to apply for. Ask yourself “if I was filtering through applications for these roles what would my screening criteria be?” Highlight the key words and phrases that the recruiter is asking for. Now draft your CV as described below, incorporating the same or very similar key words and phrases. Go into specific detail only about skills that are relevant to the role and provide examples of where you have successfully used these skills in the past. This is explained in more detail in the career history section, below. First, let’s look at the overall design of the document.
Save it as your name and as a standard attachment so it can easily be emailed to recruiters.
Let’s look now at each component of the contemporary CV in the order they usually appear.
Telephone numbers: You probably only need a mobile number. Put a personal voicemail on there, not just the factory setting. Recruiters like to hear your professional telephone manner and know they are leaving messages for the right person. If you are including a home number then ensure that other family members answer appropriately and pass on messages.
Email address: Use a professional one; keep a jokey account name for personal use.
Date of birth: Don’t include this.
Nationality: Not necessary to put anything unless it is obvious that you are applying from outside the UK/Europe in which case you might want to include information about your eligibility to work here – eg Nationality: Indian, Tier 1 (Post-Study Work) Migrant, eligible to work in the UK for 2 years.
Photo: Don’t include one unless it is relevant to the job and you are asked to do so.
Marital status: Why is this relevant? No need to include.
You might want to put a line of detail about the company. If you were employed by “XZA Industries” a recruiter may not know who they are. So, you could say “UK and Asia Pacific based toy manufacturing business, employing 350 staff across 11 offices”
You might also want to add in a line about your broad remit and who you reported to, to explain the context of the role.
“Reported to the Chief Operating Officer and held P & L responsibility for driving sales of £7 million across the organisation”
“Reported to the Catering Manager and responsible for serving over 150 customers a day”
Here are some prompts to help you remember your previous achievements:
Costs, commercials, percentage improvements, key performance indicators met, targets met, costs saved, etc. “Increased sales turnover by 42% against a target of 35%, which made us the highest performer out of 7 teams” is much more effective than “excellent sales management skills” Be mindful of not revealing confidential company information.
A CV should provide a summary of your expertise and evidence of your achievements. The reader wants to understand what you have to offer a future employer and this should leap off the page. Too often recruiters are presented with exhaustive bullet-pointed lists of everything a candidate has ever done in their career. Or a list of responsibilities cut and pasted from a job description. In order to be filtered through to interview stage, applicants are expected to focus on their relevant achievements and expertise. CVs don’t even include the words “curriculum vitae” (which means “courses of life”) on the first line of the document anymore; now the candidate’s name is the title for the document.
We asked leading career coach and CV expert Zena Everett, of Second Careers, for her advice on what should be in the CV that works…
Before you start typing
Congratulations! You are reading this on a job board so obviously
understand that this is a digital age with high volumes of applications
to compete against. CVs have to be optimised with key words. They must
be relevant to the jobs you are applying for, not generic documents. This is one of the major weaknesses in unsuccessful applications.So, before you start drafting your CV, find some suitable jobs to apply for. Ask yourself “if I was filtering through applications for these roles what would my screening criteria be?” Highlight the key words and phrases that the recruiter is asking for. Now draft your CV as described below, incorporating the same or very similar key words and phrases. Go into specific detail only about skills that are relevant to the role and provide examples of where you have successfully used these skills in the past. This is explained in more detail in the career history section, below. First, let’s look at the overall design of the document.
The look of the CV
Use a standard word template, lots of white space with a clean look.
In a standard font, type size no smaller than 11. Two pages please.
Maximum two and a half. Any more and the recruiter will assume that you
can’t summarise information. Recruiters are most interested in what you
have done most recently – they will scan the second page and don’t want
to see lots of detail. If they want to know more about your previous
jobs they can ask you at the interview.Save it as your name and as a standard attachment so it can easily be emailed to recruiters.
Let’s look now at each component of the contemporary CV in the order they usually appear.
Personal details
Name and address: Make sure your address includes the first
four digits of your post-code. Otherwise, your CV will be invisible if
it is posted on job boards like this one and recruiters are searching
its database. They start with a geographical restriction (eg 25 miles of
IG10) in order to filter relevant CVs.Telephone numbers: You probably only need a mobile number. Put a personal voicemail on there, not just the factory setting. Recruiters like to hear your professional telephone manner and know they are leaving messages for the right person. If you are including a home number then ensure that other family members answer appropriately and pass on messages.
Email address: Use a professional one; keep a jokey account name for personal use.
Date of birth: Don’t include this.
Nationality: Not necessary to put anything unless it is obvious that you are applying from outside the UK/Europe in which case you might want to include information about your eligibility to work here – eg Nationality: Indian, Tier 1 (Post-Study Work) Migrant, eligible to work in the UK for 2 years.
Photo: Don’t include one unless it is relevant to the job and you are asked to do so.
Marital status: Why is this relevant? No need to include.
Personal statement section
This statement or profile section at the beginning of the CV should
state what you have done in the past, what you want to do next and the
skills that bridge the two. It should sum up the whole document and
explain to the reader why your application is relevant to them. Keep it simple and specific.
Remember that you are competing against many other candidates so this
section should explain what makes you stand out. The rest of the
document provides evidence of this. When you have drafted it ask
yourself if this has addressed the needs of the Recruiter. Does it
explain what you have to offer them and what you are looking for as a
next career move? Avoid unsubstantiated opinions of yourself and
statements like “dynamic self-starter looking to contribute in a challenging environment”. Use specific statements like “HR Manager with seven year’s public sector experience specialising in employee negotiations, now re-locating to Edinburgh.”
Career history
For each of your jobs, include the company name and address, your job
title and dates of employment (including the months as well as the
year). Start with the most recent job first.You might want to put a line of detail about the company. If you were employed by “XZA Industries” a recruiter may not know who they are. So, you could say “UK and Asia Pacific based toy manufacturing business, employing 350 staff across 11 offices”
You might also want to add in a line about your broad remit and who you reported to, to explain the context of the role.
“Reported to the Chief Operating Officer and held P & L responsibility for driving sales of £7 million across the organisation”
“Reported to the Catering Manager and responsible for serving over 150 customers a day”
Describe your career history in terms of achievements
For each job, and particularly for the most recent roles, include
three or four bullet pointed achievements. Demonstrate what makes you
stand out from other applicants. Remember to use the same or similar key
words and phrases from the advertisement.Here are some prompts to help you remember your previous achievements:
- What have you done over and above your job description?
- Where have you gone the extra mile?
- Where have you demonstrated flexibility, creative thinking or innovation?
- What projects have you been involved in and what was your contribution to the outcome?
- What legacy have you left behind?
- What problems did you solve?
- What did the team/business look like when you left compared to when you started and what part did you play in that?
Include facts and figures
The more specific detail you can include (and the less waffle) the better. The outcomes you have achieved, described factually.Costs, commercials, percentage improvements, key performance indicators met, targets met, costs saved, etc. “Increased sales turnover by 42% against a target of 35%, which made us the highest performer out of 7 teams” is much more effective than “excellent sales management skills” Be mindful of not revealing confidential company information.
Make every word count
Think “why I am telling them this?” If it isn’t relevant to the role you want next then don’t waste space telling them. “Works well in a team”
is implicit if you have had a successful career working as a team
member. You don’t need to spell it out. Do we need to know that you have
a clean driving licence?
Education
The “why am I telling them this” rule applies here as well.
Do you really need to put your GCSE results if you have a degree? If you
are a Finance Director do I need your Maths O level results? Most
people put their education after their career history, but if your
education or professional qualifications are crucial to the jobs you are
applying for you may choose to put education and training before your
career history. Remember, there is no right or wrong way – it’s what
works best for you. Wherever you put your education, most recent
qualification should come first.
Hobbies and interests
Only include this section if it is relevant to the reader. Do they
need to know that you like reading science fiction? If your hobby is
fundraising for a local charity this may reflect the skills you need in
your new role, so include it. Similarly, impressive results on the
sports field may impress some employers. You may have extra-curricular
activities or voluntary experience that relates to the field you want to
move in to.
References
It is fairly obvious that they are available upon request, so this section is now superfluous and can be missed out.
Finally check for typos
Spell check the document. Then read it from left to right and right to left. Then get someone else to check it. You would be flabbergasted how many “mangers” send in their CVs!”
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