Job Title: Tour Manager
Company Profile:
Our client, one of the major inbound tour operators in South Africa and Eastern Africa Seeks highly qualified and experienced individuals for the positions below.
Main Responsibilities
To manage a team of 5 tour consultants & agent of reservations
Dispatching the quotes to clients.
Following up to ensure that responses are send by tour consultants on time and accurately, Helping tour consultants to solve problems
Performing final check of the FIT’s files, organising and adjusting the work load of the tour consultants ( to be involved in their in box follow up )
Planning the peak/high and low season work load by following the files closely, using the Cie procedures.
To follow the Cie procedures and control that the team does it also.
To handle personally sensitive requests (the person will quote and book up market requests and any specific request).
To keep a good and professional relationship with existing clients (agent/tour operator) & suppliers.
To create and develop good relation with new and potential clients (agent/tour operator) & suppliers.
To keep the data base of suppliers for the FIT’s updated and lively: new hotels, new activities, list of prices, offers ….
To work in team with the other departments: accounts, transport and series.
To be on duty for clients calls ( on rotation )
To check guides planning for the FIT’s files.
Required Qualifications, Knowledge and Skills
Must be French speaking – must be fluent, able to have professional discussion with French clients
5 years experience in a similar position.
Experience on the French market and any overseas markets (Prior experience in handling German/Japanese market is an added advantage).
Excellent knowledge of Kenya and Tanzania as a touristic destination
Relevant Academic/educational qualification
Must be Result orientated
Should be Commercial – daily contact with professional of the tourism industry, the person needs a strong commercial attitude to be able to gain new clients, keep the existing ones by building an excellent relationship.
To apply for this position send your CV to milkah@myjobseye.com quoting the position in the subject line.
Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contacted.
Company Profile:
Our client, one of the major inbound tour operators in South Africa and Eastern Africa Seeks highly qualified and experienced individuals for the positions below.
Main Responsibilities
To manage a team of 5 tour consultants & agent of reservations
Dispatching the quotes to clients.
Following up to ensure that responses are send by tour consultants on time and accurately, Helping tour consultants to solve problems
Performing final check of the FIT’s files, organising and adjusting the work load of the tour consultants ( to be involved in their in box follow up )
Planning the peak/high and low season work load by following the files closely, using the Cie procedures.
To follow the Cie procedures and control that the team does it also.
To handle personally sensitive requests (the person will quote and book up market requests and any specific request).
To keep a good and professional relationship with existing clients (agent/tour operator) & suppliers.
To create and develop good relation with new and potential clients (agent/tour operator) & suppliers.
To keep the data base of suppliers for the FIT’s updated and lively: new hotels, new activities, list of prices, offers ….
To work in team with the other departments: accounts, transport and series.
To be on duty for clients calls ( on rotation )
To check guides planning for the FIT’s files.
Required Qualifications, Knowledge and Skills
Must be French speaking – must be fluent, able to have professional discussion with French clients
5 years experience in a similar position.
Experience on the French market and any overseas markets (Prior experience in handling German/Japanese market is an added advantage).
Excellent knowledge of Kenya and Tanzania as a touristic destination
Relevant Academic/educational qualification
Must be Result orientated
Should be Commercial – daily contact with professional of the tourism industry, the person needs a strong commercial attitude to be able to gain new clients, keep the existing ones by building an excellent relationship.
To apply for this position send your CV to milkah@myjobseye.com quoting the position in the subject line.
Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contacted.
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