Tour Consultant Jobs Kenya. Palbina Travel

Tour & Travel Jobs in Kenya.
Palbina Travel is an IATA accredited Tours and Travel Agent having been in operation for more than 16years. We offer Customised Tailor made Travel/Tour Management solutions to corporate organizations and individuals.
We are currently looking for suitable candidates to join our team as:
Tour Consultant ( In and Outbound)
Job Summary
The candidate will be posted in our head office at Green House Nairobi.
She/he will be reporting to the Tours and Travel Manager

Job Responsibilities & Priorities:
Responding to enquiries regarding hotels & safaris within 24hrs
Create and sell innovative tour packages to meet market demand
Prepare itineraries to the various destinations of interest
Doing research and producing periodical newsletters with current offers to be sent out to clients
    Doing tour bookings – both inbound and outbound
    Ensuring KWS park rules & hotel regulations are made clear to tourists
    Ensuring payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
    Creating contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates
    Ensure bookings that do not mature are cancelled in time to avoid cancellation penalties especially for hotels
    Arranging to see vehicles (and if possible be accompanied by customer reps) before start of service to ensure quality and minimize customer complains
    Briefing drivers before they depart for safari
    Preparing welcome pack for tourists before departure for safari
    Ensure clients’ special requests especially on accommodation & room specification, driver guide language, meals and others are pre-arranged. (eg. ensuring families are booked rooms closer together & pork is not served to Muslim guests etc.)
Availability should be immediate or in one month’s time.
Professional Qualification
•    KCSE C plain and above.
•    Degree in Tourism/Travel Management or
•    Diploma in IATA/UFTAA consultant level (Air Travel   Operations) and
•    Diploma in Foundation Level (Air Travel Operations)
•    Over 5 years experience as a Tour Consultant in a busy environment.
Interested candidates should send cover letter and detailed CV to hr@palbinatravel.com on or before 8/Oct/2013.
Indicate your current and expected salary.  Only shortlisted candidates will be conducted.