Vacancy- Customer Service Executive
Bollore Africa Logistics is the leading integrated logistics network in Africa. We are a key player in port activity and a specialist in terrestrial transport as well as an expert in tailor-made logistics solutions.
An exciting and challenging career opportunity has arisen in our Airfreight Department.
We invite applicants who are performance driven, possess excellent transferable skills and demonstrable track records of achievement in past roles.
Based in Nairobi and reporting to the Airfreight and Courier Manager.
The successful applicant will be responsible for the following key result areas:-
1. Prepare export documents
2. Check, verify and allocate supplier invoices for export
3. Coordinate air export shipment collection and delivery to the airport
4. Advise clients on the status of their shipments
5. Maintain export files
6. Bill customers
7. Prepare periodic airline return reports
8. Prepare periodic statistics for the department
9. Compile monthly payment reports for allocated accounts
10. Guide the sales team on preparing quotations to clients
The applicant should possess the following qualifications:-
• Diploma in Public Relations/Social Sciences
• Knowledge in IATA
• Must have at least 2 years experience in the Logistics industry in Customer Service and documentation.
• Be computer Literate
• Excellent verbal and written communication skills.
Interested candidates should submit their applications and CV to Kenya.hr-recruit@bollore.com by 10th September 2013.
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