Finance Jobs in Kenya
Position: Team Leader
Industry: Finance.
Location: Nairobi.
Salary: Kshs. 80,000-120,000.
Industry: Finance.
Location: Nairobi.
Salary: Kshs. 80,000-120,000.
Our client, a reputable global leader in Business Process and Technology Management, is seeking to recruit a Team Leader with strong Accounts Receivables skills. The successful candidate will be responsible for overseeing the Order to Cash (OTC) work stream.
Key Tasks and Responsibilities.
Managing a team of customer service advisors and credit controllers
Guarantee that customer service execution is aligned with ‘cash every day’
Measure team performance with appropriate metrics
Recommend and implement changes (within pre-defined parameters as set out by Brand Owners)
Drive the delivery of OTIF targets
Motivation and development of team to achieve targets
Develop great business partnering with the market, internal and external partners
Provide support on key CS and Credit projects
Maintain customer, process documentation ( ensure changes are followed up and recorded in a coordinated manner)
Excellent customer relationships established and maintained, facilitated by knowledge of markets and their needs.
Exceptional customer requests analysed providing a high level of customer service while at the same time understanding the financial impact on Diageo professional.
Managing a team of customer service advisors and credit controllers
Guarantee that customer service execution is aligned with ‘cash every day’
Measure team performance with appropriate metrics
Recommend and implement changes (within pre-defined parameters as set out by Brand Owners)
Drive the delivery of OTIF targets
Motivation and development of team to achieve targets
Develop great business partnering with the market, internal and external partners
Provide support on key CS and Credit projects
Maintain customer, process documentation ( ensure changes are followed up and recorded in a coordinated manner)
Excellent customer relationships established and maintained, facilitated by knowledge of markets and their needs.
Exceptional customer requests analysed providing a high level of customer service while at the same time understanding the financial impact on Diageo professional.
Qualification and Experience.
Must have a degree in Accounting or Finance.
Minimum 4-6 years working experience.
Must have several years experience in customer service.
Should have solid PC literacy, strong Excel skills and experience with SAP system.
Ability to work independently and as part of a team.
Team player with strong analytical thinking with focus on customer service.
Have excellent leadership and managerial skills.
Be able to make solid business decisions.
Must have a degree in Accounting or Finance.
Minimum 4-6 years working experience.
Must have several years experience in customer service.
Should have solid PC literacy, strong Excel skills and experience with SAP system.
Ability to work independently and as part of a team.
Team player with strong analytical thinking with focus on customer service.
Have excellent leadership and managerial skills.
Be able to make solid business decisions.
To apply, send your CV only to recruit@flexi-personnel.com before Tuesday 3rd December, 2013.
Clearly indicate the position applied for and the minimum salary expectation on the subject line.
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