Consultant Jobs in Kenya
In Oder to meet the current market growth, we are currently looking for suitable candidates to join our team as Senior Travel Consultants
Job Responsibilities & Priorities
Doings flight reservations
Ensuring clients are well briefed on visa and health requirements
Ensuring clients are well briefed on any schedule changes or flight cancellations
Checking queues all the time so as to brief clients on any flight changes and clearing anyunwanted bookings in the systems
Adhering to ticketing rules and conditions
Ensuring all bookings have valid tickets
Ensuring accounts have sales report in time on all tickets issued/sold daily or the following day before 0900Hrs
Ensuring supporting documents i.e. LPOs/emails/cash are attached to booking cards before forwarding to accounts
Ensuring all requests by clients are well responded to in good time and follow ups are made thereafter
Ensuring tickets to be voided are done so before the next day to avoid un-necessary penalties
Ensuring all refunds are forwarded to accounts immediately they are lodged in the system
Update clients profiles are they come in
Ensuring that am updated at hand on current fares and any notices from airlines/suppliers
Always seek approval on any discounts to clients who won’t qualify such
Always seek approval before issuing ANY ticket on credit thus all tickets issued must have fully valid supporting documents
Treating clients with passion since they are the business.
Any other duties as may be assigned from time to time.
Doings flight reservations
Ensuring clients are well briefed on visa and health requirements
Ensuring clients are well briefed on any schedule changes or flight cancellations
Checking queues all the time so as to brief clients on any flight changes and clearing anyunwanted bookings in the systems
Adhering to ticketing rules and conditions
Ensuring all bookings have valid tickets
Ensuring accounts have sales report in time on all tickets issued/sold daily or the following day before 0900Hrs
Ensuring supporting documents i.e. LPOs/emails/cash are attached to booking cards before forwarding to accounts
Ensuring all requests by clients are well responded to in good time and follow ups are made thereafter
Ensuring tickets to be voided are done so before the next day to avoid un-necessary penalties
Ensuring all refunds are forwarded to accounts immediately they are lodged in the system
Update clients profiles are they come in
Ensuring that am updated at hand on current fares and any notices from airlines/suppliers
Always seek approval on any discounts to clients who won’t qualify such
Always seek approval before issuing ANY ticket on credit thus all tickets issued must have fully valid supporting documents
Treating clients with passion since they are the business.
Any other duties as may be assigned from time to time.
Availability should be immediate or in one month’s time.
Professional Qualifications
KCSE- C and above.
Degree in Tourism/Travel Management or
Must have a Diploma in IATA/UFTAA consultant level (Air Travel Operations) and
Diploma in Foundation Level (Air Travel Operations)
Over 8 years experience as a Travel Consultant in a busy environment.
Amadeus hands on experience.
KCSE- C and above.
Degree in Tourism/Travel Management or
Must have a Diploma in IATA/UFTAA consultant level (Air Travel Operations) and
Diploma in Foundation Level (Air Travel Operations)
Over 8 years experience as a Travel Consultant in a busy environment.
Amadeus hands on experience.
Those who meet the specific requirements should send an application letter and detailed curriculum vitae not later than 8th/dec/2013 at 5pm to hr@palbinatravel.com. Do not attach certificates.
Only shortlisted candidates will be conducted
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